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F.A.Q.

Candle Questions and Information

How should I care for my candle?

Always Trim the wick and check for debris.

Before you light a candle, always trim the wick to ¼ inch and remove any debris left in the wax pool such as wick trimmings or matches. Any debris will add more fuel to the candle than it’s designed to handle. Too much fuel can cause the flame to unexpectedly flare up or even start a small fire near the candle flame. Wicks that are left long or crooked can cause uneven burning, dripping, flaring and sooting. Trimming wicks will help prolong the life of your candle. Your candles will burn up to 25% longer if you trim the wick every couple of hours.

Get it right the first time.

Just like the first cut is the deepest, that first burn is the most important. Candles should burn one hour for every 1 inch in diameter of the actual candle size. For example, a candle that is 2 inches across should burn for 2 hours. If a candle is not burned for long enough to allow the wax to liquefy or to melt from edge to edge of the container, it will create a “memory ring.” Once a candle has a “memory ring,” it will continue to tunnel for the life of the candle.

Don’t keep candles burning for longer than indicated on the manufacturer’s instructions.

Burning a candle for too long will cause carbon to collect on the wick, leading it to “mushroom.” The wick will then become unstable and produce a dangerously large flame. Plus, your candle will start to smoke and release soot. Avoid this by always following the manufacturer’s instructions. In general, it is recommended that candles do not burn for longer than four hours and cool for at least two hours before relighting.

Keep the flame away from moving air.

When burning a candle, avoid proximity to fans, air conditioners, open windows, or crowded areas with people walking back and forth. Moving air can disturb the flame, resulting in those pesky black marks on the glass.

Store your candles properly.

Store candles in a cool, dark and dry place with the lid on to keep them clean of dust and debris, and to help protect the wax and fragrance. Highly fragrant candles have a life span of 6 to 12 months, depending on the scent. If you enjoy fragranced candles, then use and replace them often to avoid deterioration in appearance and performance.

What wax do you use for your candles?

We only use American produced all natural soy wax for our candles. We believe it is the most natural candle with more benefits. The only thing added to our poured candles is the fragrance.

Benefits of soy wax include:

  • Soy wax is derived from a vegetables, (soy beans), while it’s counter partner, paraffin wax is derived from petroleum (a refined a gasoline product).
  • Soy wax is a natural, renewable resource.
  • Soy wax is biodegradable and cleans up with plain old soap and water.
  • Soy wax has a lower melting point than paraffin wax and because of this, soy candles will burn slower or longer than paraffin candles.
  • Soy wax burns with zero petro soot.

Why does my candle wax on top look weird after burning and cooling?

When soy wax cools, it’s components will sometimes cause the top to look disfigured (example below). This is a completely normal process since it doesn’t have any additives to “smooth” it out naturally. You’ll be able to re-light the candle and smell away! In between burns, you can also put the lid on top of the candle to not only hide that look, but to also limit the candle fragrance until you want it back again!

Soy Wax Cooling Disturbance

You don't have a scent I want, but I'm curious if you could make one for me?

We’ll absolutely try our best to help out and would love to help get that scent for you. Just be sure and Contact Us or email us and let us know what you’re looking for. We’re quick to respond!

Business and Miscellaneous

Do you do custom bulk orders for events or have special pricing?

We would love to create candles for your special event and we do offer special pricing per candle on events. You can pick the vessel color and scent you want. They are custom made just for you!

Just be sure and Contact Us or email us and let us know what you’re looking for. We’re quick to respond!

Would you wholesale candles to me to sell in my store?

Yes! We offer wholesale pricing and could bring examples of all of our scents for you to smell and pick what ones you would like to sell. We can do this on an appointment basis.

Just be sure and Contact Us or email us and let us know. We’re quick to respond!

Would you be willing to create me a signature scent for me to sell?

Yes! We offer the chance for a signature scent that will only be sold to you for you to sell yourself and will feature your name or business name.

Just be sure and Contact Us or email us and let us know what you’re thinking. We’re quick to respond!